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FAQ

How to purchase an access
1. Select an access plan. You can chose from 1 Day Access, 1 Week Access, 1 Month Access, or Unlimited Access.

2. Register on the website by providing an email address and creating a username and password.

3. After making a payment, you will be able to watch movies.
How to start watching movies on website
1. Select an access plan. You can chose from 1 Day Access, 1 Week Access, 1 Month Access, or Unlimited Access.

2. Register on the website by providing an email address and creating a username and password.

3. After making a payment, you will be able to watch movies.
I can’t view the movie in the full screen mode
Most of the time this is due to the fact that you are using an outdated browser. Update your browser to the latest version. Avoid using Internet Explorer. Browsers, such as Chrome, Safari, Opera or Firefox will allow you to view movies in full screen mode.
I can’t download the movie
Unlimited Access — our best value offered — will give you an opportunity to download movies as well as to watch them on line. 1 Day and 1 Week Access will allow you to watch movies only online (streaming) — with no option to download them.

If you purchase the 1 Month Access or Unlimited Access, but still encounter difficulties viewing or downloading movies, please contact us via e-mail and we will be more than happy to troubleshoot with you.
I have a problem with streaming. The movie keeps stopping every few minutes
1. Make sure that you have a working internet connection fast enough to stream video.

2. Make sure you don’t use old versions of browsers or outdated devices with limited RAM, as this can be the cause of the interruptions in online viewing.

3. A direct ethernet connection via ethernet cable to your computer will allow you to take advantage of the highest speed that you subscribe from your internet provider. If you are using WIFI (wireless) and experience video playback issues (especially if your router is far from your computer), installing a WIFI amplifier in your home might help.

4. If you are still experiencing difficulties, please contact our support group and we will help you solve it.
I can’t register on the site
1. Please make sure that you have chosen a unique username.

2. Please make sure that your e-mail address has been entered correctly. It also has to be unique to you. If anyone in your family, or your friends have used the same e-mail on our site, you won’t be be able to register with a different username.

How to view movies on a TV screen
For viewing movies on TV screen, you can use Google Chrome browser and then stream the movies from your laptop to the TV screen with the help of ROKU or Chromecast devices plugged directly into your TV set.
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