FAQ

How to purchase the Access Code?
1. Click on the Buy button and select the form of payment convenient for you.

2. After the payment was made, you will receive the e-mail notification with an Access Code, for example 56E2C-E11DC-07B31-CECCB-4E7D0. This is not your password. You choose your password during the registration process.

3. Copy and Paste your Access Code into the top field of the Access activation blue box, that you find on your My Account page. Click Activate button in the blue box.
How to start watching movies on website?
1. You have to register on site by creating your own Username and Password and providing your e-mail address.

2. Buy the Access Code that you desire. You can chose from 1 Day Access Code, 1 Week Access Code, 1 Month Access Code and our best value offered — Unlimited Access Code.

3. After the payment was made, you will receive the e-mail notification with an Access Code, for example 56E2C-E11DC-07B31-CECCB-4E7D0. Copy and Paste your Access Code into the top field of the Access activation blue box, that you find on your My Account page. Click Activate button in the blue box
I paid for the Access Code, but did not receive it in my e-mail
1. Please check your spam folder.

2. If you still can’t locate your Access Code after checking the spam folder, contact us, and we’ll make sure to re-send it to you immediately.
It is not possible to view the movie in the full screen mode
Most of the time it’s related to the use of the outdated browser. Update your browser to the latest version. Avoid using Internet Explorer. Alternatively different browsers, such as Chrome, Safari, Opera, Firefox will provide the opportunity to view the movies in full screen mode.
Why it is not possible to download the movie?
1 Month Access Code and our best value offered — Unlimited Access Code will give you an opportunity to download movies as well as to watch them on line. 1 Day and 1 Week Access Codes allow you to watch the movies online with no option to download them.

If you purchase the 1 Month Access Code or Unlimited Access Code, but still encounter difficulties in downloading the movie, please contact us via e-mail and we will be happy to solve that problem for you.
I have a problem with streaming. The movie keeps on stopping every few minutes
1. Make sure that your internet connection is intact and working properly with sufficient speed necessary for watching movies online.

2. Make sure you don’t use the old version of browsers, or outdated devices with the weak RAM, as this can be the cause of the interruptions in online viewing.

3. Installing the amplifier for the WIFI home system might help to resolve the interruption of the movie problem.

4. If you are still experiencing difficulties, please contact our support group in order to solve it.
I can’t register on site
1. Please make sure that you have chosen the unique username.

2. Please make sure that your email address has been entered correctly. It also has to be unique to you. If anyone in your family, or your friend used the same e-mail on our site, you would not be able to register yourself with the different username.

3. Please make sure, that you enter your unique password, and not the Access Code, that was e-mailed to you.
How to watching movies on TV screen?
For viewing the movies on TV screen, you can use Google Chrome browser and then stream the movies from your laptop to the TV screen with the help of ROKU or Chromecast devices, that are plugged directly into your TV set
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